Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Emili Espinoza Soto

San Diego,CA

Summary

Dedicated individual seeking a Customer Service Rep position; equipped with a Medical Office Assistant certificate. Strong foundation in providing exceptional customer support and handling administrative tasks. Keen on utilizing technical skills and healthcare knowledge to enhance customer experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Assistant

Tegridy Electric
01.2021 - 05.2024
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Certified nurse assistant

Lemon grove care and rehabilitation
01.2019 - 01.2021
  • As a Certified Nurse Assistant at Lemon Grove Care and Rehabilitation, I provided compassionate care and support to patients, ensuring their comfort and well-being
  • My responsibilities included monitoring vital signs, assisting with daily living activities such as bathing, dressing, and eating, and facilitating communication between patients and the healthcare team
  • I maintained accurate patient records, adhered to safety and hygiene protocols, and contributed to the development and implementation of patient care plans
  • Additionally, I supported the physical and emotional needs of patients, offering empathy and companionship, while collaborating with nurses and other healthcare professionals to deliver high-quality care and enhance patient outcomes.

Certified nurse assistant

Grossmont gardens
02.2016 - 02.2017
  • As a Certified Nurse Assistant at Grossmont Gardens, I provided compassionate and attentive care to residents, ensuring their comfort and well-being
  • My responsibilities included assisting with daily living activities such as bathing, dressing, and feeding, as well as supporting the healthcare team with the implementation of patient care plans
  • I closely monitored patients' health conditions, recorded vital signs, and promptly communicated any changes to the supervising nurse
  • Additionally, I facilitated a positive and supportive environment, fostering strong relationships with residents and their families, and adhered to all facility policies and health regulations to maintain a safe and clean environment
  • My dedication to patient care was reflected in my ability to respond efficiently to emergencies and provide emotional support to residents, enhancing their quality of life during their stay at Grossmont Gardens.

Certified nurse assistant

Frederick manor care center
02.2015 - 02.2016
  • As a Certified Nurse Assistant at Frederick Manor Care Center, I provided compassionate care and support to residents, ensuring their comfort and well-being
  • My responsibilities included assisting with daily living activities such as bathing, dressing, and feeding, as well as facilitating mobility through transfers and ambulatory support
  • I meticulously monitored vital signs and promptly reported any changes in patient health to the nursing staff
  • In collaboration with the healthcare team, I contributed to the development and implementation of individualized care plans, and I maintained accurate patient records with strict adherence to confidentiality protocols
  • My dedication to fostering a safe and nurturing environment for patients was reflected in my attentive and empathetic approach to patient care.

Education

High School Diploma - High school

University city high school
El Cajon, CA
06.2014

Skills

  • Time Management
  • Multitasking
  • Effective Communication
  • Patience
  • Computer Literacy
  • Office Management
  • Customer Service

Certification

Business office, Grossmont college, 2022

References

  • Aracely Cardenas, Office assistant, (760)458-3683
  • Maribel Nava, Medical office administrator, (619)359-7891
  • Martha Felix, Hotel Manager, (619)723-5210

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Office Assistant

Tegridy Electric
01.2021 - 05.2024

Certified nurse assistant

Lemon grove care and rehabilitation
01.2019 - 01.2021

Certified nurse assistant

Grossmont gardens
02.2016 - 02.2017

Certified nurse assistant

Frederick manor care center
02.2015 - 02.2016

High School Diploma - High school

University city high school

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Emili Espinoza Soto