Emili Idiake
Federal Way,WA
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Starbucks Barista
Safeway
Federal Way, WA
03.2023 - 02.2024
- Demonstrated enthusiasm and promoted excellent customer service, successfully increasing referrals and traffic.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Improved team organization during peak hours.
- Keeping the focus on important tasks and improving operational efficiency.
- Promptly resolved non-standard problems in difficult situations.
- Maintaining customer satisfaction through timely assistance provided.
- Was involved in training new coworkers.
Kitchen Staff Member
Dairy Queen Grill & Chill
Auburn, Washington
01.2023 - 03.2024
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Followed health and safety guidelines for food preparation and service.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
Administration Assistant
Caleton
Ukraine, Odessa
05.2019 - 10.2020
- Provided administrative support to management team.
- Maintained accurate department and customer records.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Monitored schedules and calendar obligations for executives.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
Education
Associate of Arts - Junior High Education
Odessa Technical College
Odessa07-2021
High School Diploma - Design
Odessa National Gymnasium
Odessa08.2017
Skills
- Customer Service
- Leadership experience
- Training background
- Time management abilities
- Communication
- Languages : Russian - Professional , English - Intermediate
Certification
- Food Handler Certification, 03/01/23, 03/01/25
- Driver's License, 12/01/23, 05/01/27
Timeline
Starbucks Barista
Safeway
03.2023 - 02.2024
Kitchen Staff Member
Dairy Queen Grill & Chill
01.2023 - 03.2024
Administration Assistant
Caleton
05.2019 - 10.2020
Associate of Arts - Junior High Education
Odessa Technical College
High School Diploma - Design
Odessa National Gymnasium
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