Emilia Blanco
Tampa,USA
Summary
Business professional with over 15 years in administration and customer service. Expertise in managing office operations, supporting HR and finance, and enhancing employee engagement through event organization. Bilingual in English and Spanish, committed to delivering exceptional service in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Administrative Specialist / Travel Coordinator
Big Brothers Big Sisters of America
Tampa, USA
08.2015 - 09.2024
- Managed office inventory, procured supplies, scheduled conference rooms, maintained reception area, and coordinated employee travel arrangements to support operational efficiency.
- Supported HR, Accounting, Marketing, and Communications departments with clerical tasks such as preparing employment application response cards, new hire packets, and HR information kits.
- Provided frontline customer service to donors regarding gift acknowledgments, refunds, and event-related inquiries.
- Coordinated facilities management with vendors to ensure seamless execution during national office relocation.
- Collaborated with the Finance Department to ensure accurate coding, check processing, and reconciliation of donations.
- Maintained confidential donor and prospect records using Raiser’s Edge; prepared acknowledgment letters for donations.
- Planned and coordinated employee engagement events as part of Employee Engagement Committee to enhance employee morale and foster a positive workplace culture.
Accounts Payable Specialist/ Human Resource Associate
Feeding America Tampa Bay
Tampa, USA
05.2014 - 05.2015
- Managed the accounts payable cycle from invoice entry to payment, including vendor relations, check runs, and expense reports.
- Processed, coded, and verified vendor invoices, ensuring appropriate approvals and accurate GL coding to facilitate timely payments.
- Managed travel and entertainment expenses, reconciled accounts, ensuring compliance with internal financial policies and accurate reporting.
- Processed bi-weekly payroll, maintaining accurate time records and supporting payroll processing during key periods.
- Assisted with HR functions, including maintaining employee records, conducting background checks, and managing benefits enrollment for medical, dental, and vision coverage.
Human Resource and Personnel Assistant
City of Tampa
Tampa, USA
05.2013 - 11.2013
- Coordinated new hire orientation and prepared benefits paperwork, maintaining accurate employee data in PeopleSoft database.
- Provided benefits guidance to employees and retirees, managing enrollments and drug plan selections for over 150 customers daily.
- Reconciled general ledger entries and bank statements, ensuring accuracy in accounts payables and receivables.
Administrative Assistant /Receptionist/ Travel Coordinator/ HR Assistant
DSE, Inc
Tampa, USA
11.2006 - 02.2012
- Arranged employee travel logistics, supported payroll processing, and facilitated new hire background checks for smooth onboarding.
- Managed multi-line phone systems, coordinated visitor access, and oversaw office operations, ensuring efficient supply management.
- Assisted Safety Department, coordinated FedEx shipments, and supported payroll processing, contributing to timely paycheck distribution.
Education
Bachelors - Business Administration w/conc in Human Resource Mgmt
Southern New Hampshire University
Hooksett, NH08-2027
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL01-2017
Associate of Science - Natural Health
Florida College of Natural Health
Tampa, FL01-2007
Skills
- Proficient in MS Office Suite (Word, Excel, Access, Outlook)
- Familiar with various software tools: PeopleSoft, Oracle EBS, Kronos, Navision, Paylocity, DonorPerfect, Asana
- Strong organizational and time management skills
- Expertise in travel coordination and event planning
- Effective communication and relationship-building skills
- Ability to thrive in fast-paced, high-energy environments
Timeline
Administrative Specialist / Travel Coordinator
Big Brothers Big Sisters of America
08.2015 - 09.2024
Accounts Payable Specialist/ Human Resource Associate
Feeding America Tampa Bay
05.2014 - 05.2015
Human Resource and Personnel Assistant
City of Tampa
05.2013 - 11.2013
Administrative Assistant /Receptionist/ Travel Coordinator/ HR Assistant
DSE, Inc
11.2006 - 02.2012
Bachelors - Business Administration w/conc in Human Resource Mgmt
Southern New Hampshire University
Associate of Arts - Business Administration
Hillsborough Community College
Associate of Science - Natural Health
Florida College of Natural Health