Emilia Lemaine
Orlando,FL
Summary
A motivated and detail-oriented nursing student with over 10 years of customer service experience. Proficient in managing tasks under pressure and resolving issues efficiently. Currently pursuing an Associate of Science in Nursing, equipped with foundational knowledge of patient care, medical terminology, and healthcare ethics. Skilled in working collaboratively in fast-paced environments while maintaining high professional and ethical standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Ray Of Radiance Med Spa
Longwood, FL
04.2024 - 09.2024
- Trained staff to provide high-quality, personalized care to clients.
- Ensured adherence to health and safety regulations, promoting a safe environment for staff and clients.
- Increased revenue through sales strategies and promotional campaigns.
- Monitored and ordered spa supplies, managed daily transactions, invoicing, and budget tracking.
- Managed and organized client appointments in a timely manner
Administration
Alpha Learning Academy
Orlando, FL
07.2023 - 04.2024
- Coordinated schedules and handled documentation, ensuring timely communication between staff and parents.
- Assisted in managing records, preparing documents, and resolving inquiries – skills transferable to managing patient records and coordinating care.
- Monitored medications and assisted with medication administration as needed.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Financial Crimes Specialist
Truist Bank
Orlando, FL
07.2013 - 06.2023
- Conducted detailed investigations and used critical thinking to resolve cases efficiently, a skill applicable in monitoring patient conditions and resolving care issues.
- Supported internal and external communication, a crucial skill in coordinating care and maintaining patient communication in healthcare settings.
- Reviewed customer accounts for suspicious activities and potential money laundering.
- Reported results of investigations with written observations, photographs, and produced final reports.
Education
Associate of Science - Nursing
Keiser University
Orlando01-2026
Seminole State College
Altamonte Springs, FL01-2010
Valencia College
Orlando, FL01-2004
High School Diploma -
Jones High School
Orlando, FL05-2004
Skills
- Strong understanding of HIPAA and patient confidentiality
- Basic knowledge of patient care procedures
- Proficient in medical terminology and documentation
- Able to assist with vital signs, patient hygiene, and mobility
- Effective communication with healthcare teams and patients
- Compassionate and patient-focused
- Proficient in Microsoft Office and Google Workspace
Languages
Kreyol
Native/ Bilingual
Certification
- Basic Life Support (CPR & AED Program)** American Heart Association, 2024
- Life and Variable Annuity License 2022
Affiliations
Volunteer Experience
Salvation Army Men's Shelter for the Homeless
Orlando, FL (Volunteer, 2022)
- Assist with daily operations, ensuring the comfort and well-being of residents.
- Provide support to staff in maintaining a safe and clean environment.
- Help with meal distribution and engaging with residents to offer emotional support.
- Developed strong communication and empathy skills while working with diverse populations.
Healthcare Experience
Clermont Oncology Center: (Nurse Shadowing)
Clermont, Fl (May-June, 2024)
- Completed 40 hours of shadowing in a clinical setting
- Observing the nurses assisting with various healthcare tasks such as, monitor patients for any reactions, educating and calming patients with unfavorable lab reports while explaining necessary steps to resolve the issues.
- Gained hands-on insight into patient care procedures such as drawing blood, conducting lab tests, taking vitals, and starting an IV line.
- Learned and practiced therapeutic communication techniques and gained a deeper understanding of cultural competence in healthcare.
- Strengthened knowledge in medical math, including dosage calculations, and practiced assisting patients with mobility aids like canes and crutches and granted the opportunity to take patients vitals.
Timeline
Manager
Ray Of Radiance Med Spa
04.2024 - 09.2024
Administration
Alpha Learning Academy
07.2023 - 04.2024
Financial Crimes Specialist
Truist Bank
07.2013 - 06.2023
- Basic Life Support (CPR & AED Program)** American Heart Association, 2024
- Life and Variable Annuity License 2022
Associate of Science - Nursing
Keiser University
Seminole State College
Valencia College
High School Diploma -
Jones High School
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