Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emilia Melendez

1209 Avenue G, South Houston, TX,United States

Summary

To obtain a position in a company in which I can contribute to its success, while usingskills to be able to grow long-term with the company

Overview

23
23
years of professional experience

Work History

Front End Team Service

Walmart
10.2020 - Current
  • Responsibility for greeting customers when they enter the store.
  • Responsible for assisting customers throughout the buying process.
  • Locating products, price-checking items, and organizing store shelves and displays neatly and ringing up customer purchases.
  • Answer customer questions about policies, services, and products

Team Lead

Church’s Chicken
01.2019 - 10.2019
  • Responsible for running restaurant.
  • Directing employees through their daily routines.
  • Responsible for customers satisfaction.
  • And ensuring that customers are receiving a satisfactory experience.
  • Resolved hospitality issues as they occurred.

Office Assistant

ERL/Law Valve Of Texas
09.2018 - 01.2019
  • Handling incoming calls and other communications.
  • Managing filing system.
  • Recording information as needed Greeting clients and visitors as needed.
  • Updating paperwork, maintaining documents and word processing.
  • Helping organize and maintain office common areas.
  • Performing general office clerk duties and errands.

Manufacturing Production Associate

Blackwell Plastics
07.2017 - 11.2017
  • Pack cartons with finished product.
  • Stack finished cartons on pallets in the proper configuration. Perform visual and physical quality checks on produced product.
  • Maintain a clean and orderly work area.
  • Complete work order paperwork neatly and accurately and other duties as needed

Demo Event Specialist

Advantage Solutions Sales And Marketing
10.2016 - 09.2017

Set up, break down, product preparation and sampling during in-store demonstrations.

Generate brand awareness and positive product impressions to increase sales.

Assess customers individual usage needs and interests in order to best recommend products.

Timely complete of all call reports, paperwork, and on-going personal training by required deadlines.

Customer Service Representative

TitleMax Title Loans
07.2014 - 01.2016
  • Assist applicants with inputting information for loan applications.
  • Administrative duties including: Answering phones, sending emails, updating company information to internal database.
  • Assist with loan submission and presentation to customer as well as providing appraisals.
  • Attend all training required necessary to continue learning job and assist training new Customer Service Representatives in job duties and requirements.
  • Home visits for defaulted loans.

Customer Service Representative

Pizza Hut
03.2004 - 07.2014
  • Responsible for taking customer orders accurately.
  • When initially started with company, assisted with food preparation.
  • Responsible for cashiering process.
  • During closing procedures, responsible for closing store at the end of the day to ensure accurate record keeping. Production process was done in order to help company reach goals.
  • Used all safety policies and practices to keep a safe work environment.

Restocker

Fiesta Food Mart
10.2000 - 10.2001
  • Responsible for assisting with customer checkouts.
  • Responsible for providing customers with quality service in a timely and friendly manner. Responsible for store cleanliness and appearance.
  • Assisted with closing of store at the end of each day.

Education

High School Diploma -

South Houston High School
3820 Shaver St, South Houston, TX 77587

Skills

  • Bilingual - Fluent in English and Spanish language
  • Dedicated to company loyalty
  • Great organizational skills
  • Great communication skills
  • Ability to use mathematical skills and cash management
  • Responsible for maintaining high production and quality
  • Ability to adhere to all safety policies and practices
  • Professional Relationships

Languages

Spanish
Native or Bilingual

Timeline

Front End Team Service

Walmart
10.2020 - Current

Team Lead

Church’s Chicken
01.2019 - 10.2019

Office Assistant

ERL/Law Valve Of Texas
09.2018 - 01.2019

Manufacturing Production Associate

Blackwell Plastics
07.2017 - 11.2017

Demo Event Specialist

Advantage Solutions Sales And Marketing
10.2016 - 09.2017

Customer Service Representative

TitleMax Title Loans
07.2014 - 01.2016

Customer Service Representative

Pizza Hut
03.2004 - 07.2014

Restocker

Fiesta Food Mart
10.2000 - 10.2001

High School Diploma -

South Houston High School
Emilia Melendez