Emilia Suzik
Waukesha,WI
Summary
Dynamic Pharmacy Technician with proven expertise at Walgreens in optimizing workflow and enhancing patient education. Skilled in prescription filling and maintaining confidentiality under HIPAA regulations. Recognized for problem-solving abilities and delivering exceptional customer service, ensuring compliance with healthcare standards while effectively managing inventory and training new staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Muskego, WI
09.2024 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory by tracking stock levels and conducting regular audits.
- Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
- Operated pharmacy software for processing prescriptions and managing patient records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted in inventory management, tracking stock levels and expiration dates.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Concessions Worker
City of Waukesha Aquatics
Waukesha, WI
05.2022 - 09.2025
- Operated cash registers and handled financial transactions efficiently.
- Maintained cleanliness and organization of concession stands during events.
- Assisted in inventory management, ensuring stock availability for peak periods.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction best practices.
- Monitored food safety standards, ensuring compliance with health regulations and policies.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
Bachelor of Science - Radiologic Science: Radiologic Technology Emphasis
University of Wisconsin, La Crosse
La Crosse, WI05.2029
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Prescription filling
- Pharmacy ethics
- Drug safety
- Healthcare regulations
Certification
- CPhT - Certified Pharmacy Technician
- CNA - Certified Nurse Assistant
- CHHA - Certified Home Health Aide
- First Aid/CPR/AED certified, American Heart Association, Expirers: June 2026
Timeline
Pharmacy Technician
Walgreens
09.2024 - Current
Concessions Worker
City of Waukesha Aquatics
05.2022 - 09.2025
Bachelor of Science - Radiologic Science: Radiologic Technology Emphasis
University of Wisconsin, La Crosse