Emilia Ycaza
Tampa Bay Chamber
Tampa,FL
2
Languages
5
years of professional experience
International business student with experience in database management, administrative support, and customer service. Detailed-oriented, organized, and motivated, with hands-on experience using CRM systems and Microsoft Excel. Strong communication skills in both English and Spanish, with an interest in continuing to develop professionally.
Work History
Membership Database Intern
2 Months- Updated member profiles in Accrisoft CRM, enhancing data accuracy and completeness.
- Analyzed and updated Business Directory Listings to maintain accurate and consistent member information.
- Assisted with database cleanup and ongoing updates to membership profiles.
- Collaborated with the Membership team to organize member data and support database maintenance.
Secretary
11 Months- Managed scheduling and calendar coordination for multiple executives.
- Maintained effective communication with clients regarding account inquiries and updates.
- Prepared and organized financial documents for audits and client meetings.
- Implemented filing system improvements to enhance document retrieval efficiency.
Education
Bachelor of Arts - Global Business
Associate of Arts - Business Administration
Skills
CRM Software
Database Management
Data analysis
Microsoft Excel
Data Entry
Organization
Communication
Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Membership Database Intern
Tampa Bay Chamber
06.2026 - 08.2026Read More
Secretary
Ycaza Associates Accounting
02.2021 - 01.2022Read More
University of South Florida
Bachelor of Arts from Global Business
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Hillsborough Community College
Associate of Arts from Business Administration
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