Summary
Overview
Work History
Education
Skills
Timeline
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Emiliana Martinez

Kissimmee,FL

Summary

Dedicated team member with a solid background in animal care and food safety. Recognized for effective problem-solving skills and a commitment to maintaining rigorous safety and cleanliness standards. Highly organized and adaptable, excelling in dynamic environments while fostering positive guest interactions.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
Kissimmee, Florida
05.2026 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Greeted customers, addressed inquiries, and suggested specials to increase sales.
  • Recommended menu items to create memorable dining experiences for guests.
  • Supported team members during peak hours to maintain efficient service flow.
  • Performed opening and closing duties, including setting up dining area and restocking supplies.
  • Handled cash transactions accurately, adhering to company procedures.
  • Operated POS terminals for order input, bill splitting, and total calculation.

Playtimer/BOH/FOH Team Member

Pet Paradise Resort
Orlando, Florida
10.2024 - 05.2026
  • Efficiently managed check-in and check-out processes for optimal guest experience.
  • Maintained a clean and safe environment for pets at resort.
  • Ensured safety and happiness of dogs during group play activities.
  • Executed opening and closing procedures at shift's end.
  • Administered medications to pets as required.
  • Trained new employees on operational procedures and health regulations, ensuring compliance with standards.

Seasonal Slide Operator

Volcano Bay
Orlando, Florida
05.2025 - 10.2025
  • Ensured guest safety and enjoyment while operating water slides.
  • Monitored slide operations, maintaining clear communication with lifeguards.
  • Assisted guests with slide usage, promptly addressing concerns.
  • Engaged with guests through friendly interactions to enhance experiences.
  • Conducted regular performance tests on equipment to identify potential issues.
  • Identified and replaced defective parts or materials during inspections.

Host/Server

Twisted Vine Winery
Kissimmee, FL
06.2022 - 09.2024
  • Created friendly environment through warm greetings and welcoming all guests.
  • Delivered comprehensive menu insights and personalized wine suggestions to enhance guest experiences.
  • Developed extensive wine knowledge to effectively guide guests in selection choices.
  • Collaborated with departments by assisting in bussing tables and delivering food orders.
  • Maintained lobby cleanliness by consistently wiping tables and chairs after use.
  • Conducted ID checks for patrons appearing under age 30 to ensure regulatory compliance.
  • Mentored newly recruited talent to fill essential positions, boosting workplace efficiency.

Education

Associate of Science - Zoology

Valencia College
Orlando, FL
05-2027

Skills

  • Cash handling and POS operation
  • Point of sale
  • High-volume dining management
  • Customer service and support
  • Team collaboration and training
  • Problem resolution strategies
  • Communication skills
  • Strong work ethic
  • Animal care and food safety

Timeline

Server

Texas Roadhouse
05.2026 - Current

Seasonal Slide Operator

Volcano Bay
05.2025 - 10.2025

Playtimer/BOH/FOH Team Member

Pet Paradise Resort
10.2024 - 05.2026

Host/Server

Twisted Vine Winery
06.2022 - 09.2024

Associate of Science - Zoology

Valencia College
Emiliana Martinez