Emiliano Perez
Pico Rivera,CA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Pico Rivera, CA
05.2022 - Current
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Greeted customers and answered product or service questions.
- Determined the best delivery methods based on order size and destination.
- Analyzed consumer feedback data to understand customer needs better.
- Responded promptly to customer inquiries via phone or email.
- Processed refunds, returns and exchanges efficiently.
- Satisfied customers with quick, accurate service under tight deadlines.
Sales Representative
Metropcs Authorized Dealer
Pico Rivera, CA
07.2021 - 02.2022
Responsibilities Included
- Maintaining a professional and welcoming attitude towards customers
- Managing inventory
- Analyze customer feedback to improve products and services
- Helping customer with any possible problems with any of their electronics
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained accurate records of all sales and prospecting activities.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2021
Skills
- Sales Experience
- Brand Awareness
- Customer Service Expertise
- Route Planning
- Attention to Detail
- Works Well Under Pressure
- Decision-Making
- Strong Interpersonal Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Online Personal Shopper
Walmart
05.2022 - Current
Sales Representative
Metropcs Authorized Dealer
07.2021 - 02.2022
High School Diploma -
El Rancho High School