Emilie Beginski
Williamstown,New York
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Oswego Tool & Steel. Skilled in data entry and office administration, I excel in creating efficient, secure filing systems and fostering strong client relationships. My approach consistently results in improved service delivery and operational success.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Oswego Tool & Steel
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Restaurant Server
LD's On the River
06.2018 - 09.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Substitute Teacher
Mexico School District
09.2022 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Sales Representative
Bob Johnson's Chevrolet
01.2020 - 01.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Shift Leader
Dunkin' Donuts
08.2011 - 03.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Oswego High School
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Timeline
Administrative Assistant
Oswego Tool & Steel
09.2023 - Current
Substitute Teacher
Mexico School District
09.2022 - 06.2023
Sales Representative
Bob Johnson's Chevrolet
01.2020 - 01.2021
Restaurant Server
LD's On the River
06.2018 - 09.2024
Shift Leader
Dunkin' Donuts
08.2011 - 03.2016
High School Diploma -
Oswego High School
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