Emilie Bryan
Columbia,TN
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Host/Togo/Server/Bartender
Legends Steakhouse
09.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation for our restaurant.
Education
Associate of Science - Pre-Medicine
Columbia State Community College
Columbia, TN12.2023
Skills
- Strong communication skills to interact with customers and supervisors
- Ability to work collaboratively in a team environment and independently when required
- Knowledgeable about relevant products and services, with the ability to educate customers and make appropriate recommendations
- Ability to adapt to new technologies and processes quickly and effectively
- Empathetic and patient, with a focus on providing a positive customer experience in every interaction
Timeline
Host/Togo/Server/Bartender
Legends Steakhouse
09.2019 - Current
Associate of Science - Pre-Medicine
Columbia State Community College
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