Emilie Holland
Gridley,CA
Summary
Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Nursing and Professional Healthcare
Chico, CA
06.2021 - Current
- Provided physical support to assist patients with bathing, dressing and toileting.
- Participated in educational programs related to nursing assistant skills development.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Reported changes in patient condition to registered nurse or physician.
Guest Service Representative
Target
Yuba City, CA
11.2020 - 05.2021
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Welcomed large volume of guests and improved overall customer service.
Food Service Worker
Ice Burgie
Gridley, CA
08.2018 - 04.2019
- Maintained order and cleanliness of work areas to conform with health codes.
- Operated cash register to process cash, check, and credit card transactions.
- Followed established cash handling procedures when collecting payment from customers.
- Assembled and served meals according to specific guest requirements.
Orchard Worker
Farr Farms
Gridley, CA
06.2017 - 08.2017
- Used hand tools, ladders and other equipment to complete assigned tasks efficiently.
- Identified, picked and sorted fruits according to size, type and ripeness.
- Collaborated with team members in order to maximize efficiency during harvest season.
- Monitored orchard's health by checking trees for disease and pruning.
Education
Some College (No Degree) - Nursing
Butte College
Oroville, CASkills
- Medical Terminology Knowledge
- Mobility Assistance
- Customer Service
- Guest Relations
- Detail Oriented
- Documentation and Reporting
Certification
- CPR certified
Accomplishments
- made honor roll while attending college
Timeline
Certified Nursing Assistant
Nursing and Professional Healthcare
06.2021 - Current
Guest Service Representative
Target
11.2020 - 05.2021
Food Service Worker
Ice Burgie
08.2018 - 04.2019
Orchard Worker
Farr Farms
06.2017 - 08.2017
Some College (No Degree) - Nursing
Butte College