Emilie Jennings
South Bend,IN
Summary
Dedicated City Letter Carrier at USPS with a proven track record in efficient parcel delivery and exceptional customer service. Recognized for reliability and accountability, I consistently navigated challenging weather conditions while maintaining punctuality. Skilled in package handling and adept at using GPS for optimal route planning, I enhanced community trust through professionalism and integrity.
Overview
10
10
years of professional experience
Work History
City Letter Carrier
USPS
07.2014 - 07.2024
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Employed GPS and other navigational tools to find shortest routes to locations.
Education
Bachelor Of Business Administration - Finance
Saint Mary’s College
Notre Dame, IN05.1988
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Accountability
- Punctuality
- Weather tolerance
- Parcel delivery
- Reliability
- Self motivation
Additional Information
Recently retired and seeking only part time employment.
Timeline
City Letter Carrier
USPS
07.2014 - 07.2024
Bachelor Of Business Administration - Finance
Saint Mary’s College
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