Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilie LaVogue

Salem,Ohio

Summary

Organized and proficient in time management. Providing professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers and inventory management. Well versed in extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with mathematical skills. Consistently recognized for a "service with a smile" mentality. Energetic with top-notch relationship-building, sales and money-handling abilities. Multitasks well, able to handle customer and staff needs. With a willingness to take on added responsibilities.

Overview

5
5
years of professional experience

Work History

Teller

Citizens Bank
11.2020 - Current
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Refined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Maintained cash drawer accuracy by conducting regular audits and following effective cash handling practices.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Developed strong relationships with customers through exceptional service, proving loyalty and trust.
  • Supported team members in achieving branch goals through communication and shared responsibilities.

Manager

Feed & Sing
07.2023 - Current
  • Resolved disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased team productivity by implementing processes and effective communication strategies.
  • Mentored junior team members for career advancement.
  • Managed and motivated employees to be productive and engaged in work.

Waitress

Bjs Restaurants Inc
02.2019 - 07.2023
  • Provided attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies at the end of shifts.
  • Demonstrated menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Kept a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, while providing prompt and efficient service.

Education

Associate of Business Administration - Business

DeVry University
Downers Grove, IL
06.2025

Skills

  • Performance Management
  • Expense Tracking
  • Policy Implementation
  • Contract Management
  • Marketing
  • Time Management

Timeline

Manager

Feed & Sing
07.2023 - Current

Teller

Citizens Bank
11.2020 - Current

Waitress

Bjs Restaurants Inc
02.2019 - 07.2023

Associate of Business Administration - Business

DeVry University

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Emilie LaVogue