Emilie Rodriguez
New York,NY
Summary
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Doherty
Clifton, NEW JERSEY
09.2022 - 08.2024
- Stocked server areas with supplies before, during and after shifts.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phones promptly to record and confirm reservations.
Sales Associate
Forever 21
Wayne, NJ
01.2021 - 08.2021
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant Teacher
Tiny Feet
The Bronx, NY
08.2018 - 09.2019
- Assembled instructional materials for children's projects and play-time.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Participated in workshops, trainings and conferences to improve educational skills.
- Maintained safe, educational environment for students during learning and free play time.
- Supervised small group activities.
Education
High School Diploma -
Clifton Highschool
Clifton, NJ06-2022
Skills
- Reservation coordination
- Memory retention
- Greeting guests
- Professional development
- Safe learning environment
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Customer service
- Client service
Affiliations
- Gym
- Nature activities
- Painting
Languages
Spanish
Limited
Timeline
Restaurant Hostess
Doherty
09.2022 - 08.2024
Sales Associate
Forever 21
01.2021 - 08.2021
Assistant Teacher
Tiny Feet
08.2018 - 09.2019
High School Diploma -
Clifton Highschool
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