Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emilio De La Rosa

8040 Susan Way El Paso,TX

Summary

Energetic and dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills. Focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.

Overview

8
8
years of professional experience

Work History

Event Coordinator

D'Venue
05.2022 - Current
  • Coordinated logistics for multiple events, ensuring seamless execution and guest satisfaction.
  • Developed and managed event budgets, optimizing resource allocation for maximum impact.
  • Established relationships with vendors, negotiating contracts to enhance service delivery and reduce costs.
  • Oversaw event setup and breakdown, leading teams to maintain high standards of quality and efficiency.
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Supervisor

Peak Tax Services El Paso / Albuquerque
07.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Design Consultant

DLR Maintenance & Construction
01.2021 - Current
  • Led design initiatives, enhancing client engagement and satisfaction through innovative solutions.
  • Conducted needs assessments to identify and address client requirements, ensuring tailored design outcomes.
  • Developed and presented design concepts to clients.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.

Sales Associate

Dish Network Corp
08.2017 - 06.2021
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Overcame objections using friendly, persuasive strategies.
  • Opened new accounts and documented personal, demographic and payment information in system.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Set up appointments with interested customers according to schedule availability.
  • Provided information about available products and services, membership details, and purchase advantages.

Education

Associate of Science - Architectural

El Paso Community College
El Paso, TX
08-2017

Skills

  • Administration and Reporting
  • Scheduling and Coordinating
  • Motivating Performers
  • Customer Service
  • Data Entry
  • Special events planning
  • Great attention to detail
  • Client communication
  • Visual storytelling
  • Upselling
  • Sales strategies

Languages

Spanish
Native or Bilingual

Timeline

Event Coordinator

D'Venue
05.2022 - Current

Supervisor

Peak Tax Services El Paso / Albuquerque
07.2021 - Current

Design Consultant

DLR Maintenance & Construction
01.2021 - Current

Sales Associate

Dish Network Corp
08.2017 - 06.2021

Associate of Science - Architectural

El Paso Community College

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