Greeter/Insurance Verification Specialist
Suvida Healthcare
Katy, TX
11.2023 - Current
- Warmly welcoming patients and visitors as they enter the clinic, managing electronic medical records ( Elation), optimizing appointment scheduling and maintaining a consistent patient flow.
- Ensure accurate patient insurance coverage through different portals and provide guidance in the process of changing their primary care doctor (PCP).
- Collaborated across multiple centers with event coordinators to organize center events, managed event submissions and tracking patient participation.
- Problem-solving skills and ability to handle challenging situations with empathy and professionalism.
