Summary
Overview
Work History
Education
Skills
References
Timeline
SoftwareEngineer

Emilio Serrata

Installer Service Specialist
River Rouge,MI

Summary

Dedicated professional looking to utilize my 5 years of customer service skills in an environment I can grow and thrive in while becoming an asset to the company.

Overview

10
10
years of professional experience

Work History

Installer Service Specialist

O'Reilly Auto Parts
Dearborn , MI
12.2018 - Current
  • Manager in the field of commercial sales, making and receiving calls, up selling products.
  • Managing payment on commercial accounts, sending delivery drivers to various shops, assisting commercial and retail customers with sales and warranty.
  • Filing paperwork, taking bank deposits, opening and closing store when needed.
  • Provided technical support to customers in person and over the phone.

Grounds Maintenance Landscaper

Tocco Mannino Landscaping
Roseville, MI
04.2014 - 12.2016
  • Weeded, pruned, and trimmed shrubs, trees, and hedges.

  • Planted annuals, perennials, bulbs, grasses, ground covers, trees and shrubs.
  • Removed debris from grounds using leaf blowers or rakes.
  • Provided snow removal services during winter season.
  • Spread mulch in flower beds to help retain moisture.

Education

GED -

SER Youthbuild
Dearborn , MI
06-2012

Skills

  • Bilingual English/ Spanish
  • Effective Customer Communication
  • Customer Service
  • Sales Abilities
  • Upselling Techniques
  • Commercial Client Relations
  • Chauffeur License

References

References available upon request.

Timeline

Installer Service Specialist

O'Reilly Auto Parts
12.2018 - Current

Grounds Maintenance Landscaper

Tocco Mannino Landscaping
04.2014 - 12.2016

GED -

SER Youthbuild

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Emilio SerrataInstaller Service Specialist