Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emiliya Rastogor

Commerce City,CO

Summary

Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.

Overview

2
2
years of professional experience

Work History

Guest Advocate

Target
04.2024 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Barista

Happy Lemon
08.2023 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Sales Associate

Goodwill
11.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

MYP IB certificate -

York International
Thornton, CO
05.2024

Mountain Range High School
Westminster, CO
01.2021

Skills

  • Bilingual Language Skills
  • Service Excellence
  • Customer Service
  • Dependable Professionalism
  • Empathetic Communication
  • Effective Time Management
  • Cash Management
  • Collaborative Teamwork

Languages

English
Native or Bilingual
Russian
Full Professional

Timeline

Guest Advocate

Target
04.2024 - Current

Barista

Happy Lemon
08.2023 - 10.2023

Sales Associate

Goodwill
11.2022 - 02.2023

Mountain Range High School

MYP IB certificate -

York International
Emiliya Rastogor