EMILLY NOGUEIRA
Everett,MA
Summary
Strong determined team-player dedicated to hard work and doing everything with efficiency. Comes from a Latin cultured background, growing up Brazilian and being fluent in the Portuguese language while also being fluent in English. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Commit to every task assigned, regardless of what it is. Known to be a friendly and welcoming person with everyone, has an extremely radiant personality.
Overview
2
2
years of professional experience
Work History
Retail - Customer Service Associate
Aerie
Somerville, MA
06.2023 - 08.2024
- Gained over 50+ loyalty reward sign ups and over 2+ credit card applications
- Promoted available products and services to customers during service
- Followed up with customers about resolved issues to maintain high standards of customer service
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Student Athletic Training
Internship
Everett, MA
11.2022 - 02.2023
- Created and implemented strength and conditioning programs for athletes
- Developed and implemented preventive programs to minimize injuries
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
Food Bank - Volunteer
Everett
11.2022 - 11.2022
- Exhibited excellent communications and customer service relations skills
- Provided freshly brewed coffee and food for community thanksgiving drive.
Education
Senior
Everett High School
Everett, MA06-2025
Skills
- Fluent in Portuguese and English
- Decision-Making
- Proofreading and Editing
- Leadership and Team building
- Multitasking
- Fast Learner
- Strong Organizational Skills
- Anticipating Customer Needs
- Effective Customer Communication
- Warm and Friendly
Timeline
Retail - Customer Service Associate
Aerie
06.2023 - 08.2024
Student Athletic Training
Internship
11.2022 - 02.2023
Food Bank - Volunteer
11.2022 - 11.2022
Senior
Everett High School
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