Summary
Overview
Work History
Education
Skills
Certification
Shadowing
Languages
Timeline
Generic

Emilly Santos

Clermont

Summary

Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with a strong focus on achieving measurable results. Reliable and driven, bringing a proactive approach to all tasks and responsibilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Registration Coordinator

AdventHealth
11.2024 - Current
  • Contributed to maintaining a high level of employee morale by promoting teamwork, open communication, recognition of achievements, and constructive resolution of conflicts within the team.
  • Assisted management in budget planning activities related to staffing levels, equipment upgrades or replacements, supply needs, and other operational expenses, ensuring efficient allocation of resources.
  • Supported hospital-wide initiatives through active participation in meetings, committees, and special projects relating to patient access services.
  • Streamlined communication between patients, medical staff, and insurance providers for smooth treatment coordination.

Medical Assistant

Advent Health Medical Group
11.2023 - 11.2024
  • Performs initial response-screening following protocols under the direction of the supervising physician.
  • Cleans, prepares, and maintains examination rooms and treatment areas. Prepares patients for examinations, procedures, and treatments.
  • Prepares specimens for outside lab testing, as ordered by the physician.
  • Check sample medications for overstocking and date of expiration.
  • Labels samples according to protocol before they are dispensed to patients. Logs in, and disposes of, sample medications according to policy.

Front Office Receptionist

Advent Health Medical Group
10.2022 - 08.2023
  • Welcomes patients, accurately updates, and verifies patient demographics
  • Maintains practice operational flow by communicating patients' status to appropriate team members
  • Requests co-pay and outstanding balances on patient account at time of check-in
  • Accurately documents appropriate information within the designated office system to maintain accurate records

Administrative Assistant

Talk Active Therapy Clinic
01.2021 - 10.2022
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed a high volume of inbound calls while accurately documenting interactions in the company database.
  • Managed high volumes of inbound hardcopy medical files, coordinating efficient distribution among team members for timely processing.

Education

Bachelor of Science - Biomedical science with pre-medical track

University of Central Florida
Orlando, FL
12-2025

Associate in art degree - Meta-major in sciences

Valencia College
Orlando, FL
01.2023

High school diploma -

Windermere High School
01.2020

Skills

  • Multitask ability
  • Strong organization
  • Patient confidentiality
  • Leadership and planning
  • Computer system
  • Management
  • Teamwork
  • Customer service
  • Effective communication
  • Decision-making

Certification

  • NHA - Certified Medical Assistant

Shadowing

Advent Health Family Medicine

  • 100+ hours
  • Shadowed board-certified physician (MD).
  • Observed patient care, physical exams, medical decision-making, treatment planning, and clinical workflows.

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Patient Registration Coordinator

AdventHealth
11.2024 - Current

Medical Assistant

Advent Health Medical Group
11.2023 - 11.2024

Front Office Receptionist

Advent Health Medical Group
10.2022 - 08.2023

Administrative Assistant

Talk Active Therapy Clinic
01.2021 - 10.2022

Bachelor of Science - Biomedical science with pre-medical track

University of Central Florida

Associate in art degree - Meta-major in sciences

Valencia College

High school diploma -

Windermere High School

Similar Profiles

CREATE PROFILE