Summary
Overview
Work History
Education
Skills
Timeline
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India Devine

Brandon,FL

Summary

Accomplished Patient Registration Coordinator with a proven track record at Tampa Family Health Centers, enhancing patient care through meticulous insurance verification and effective appointment scheduling. Skilled in Microsoft Office and HIPAA compliance, excel in multitasking and customer service, significantly improving organizational efficiency and patient satisfaction.

Overview

5
5
years of professional experience

Work History

Patient Registration Coordinator

Tampa Family Health Centers
07.2023 - Current

Performs administrative and clinical duties assigned for all patients. As a member of a care team, support goal achievement, organizational quality and patient centered care. Incorporate core organizational values of quality, respect, integrity,partnership and compassion in all activities and decisions. Comply with organizational polices, procedures, standards of care and related laws and regulations, including HIPPA, OSHA and all accreditation agency regulations.

  • Schedule patients for follow up appointments based on established protocol, identified need and availability of appointments.
  • Participate in daily huddles
  • Support it's Mission, Vision and Values of TFHC
  • Complete all duties assigned timely and accurately
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.

Assistant Property Manager

Elmington Property Management
03.2019 - 02.2023
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed security deposit refunds.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.

Education

High School Diploma -

Provident High School
Wilmington, DE
06.2009

Skills

  • Customer Service
  • Insurance Verification Knowledge
  • Multitasking ability
  • HIPAA Compliance
  • Patient documentation
  • Epic Health System
  • Availity
  • Microsoft Word
  • Excel
  • Outlook
  • Medical Terminology
  • Appointment Scheduling

Timeline

Patient Registration Coordinator

Tampa Family Health Centers
07.2023 - Current

Assistant Property Manager

Elmington Property Management
03.2019 - 02.2023

High School Diploma -

Provident High School
India Devine