Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Patient Registration Coordinator
Unity Health Care
06.2023 - Current
Communicate with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Assist patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Secure patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Study and research various medical terms as well as software and coding systems.
Office Receptionist
VersaTech, Inc.
11.2021 - 08.2022
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled cash transactions and maintained sales and payments records accurately.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained visitor log for entering and leaving facility for security purposes.
Front Desk Clerk
Family Movers
06.2021 - 08.2021
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Communicated with customers courteously and professionally to drive satisfaction.
Managed corporate social media accounts, generating interest for existing and upcoming service releases.
Education
High School Diploma -
Woodrow Wilson High School
Washington, DC
05.2023
Skills
Registration Processes
HIPPA Compliance
Database Coordination
Strategic Networking
Data Entry
Critical Thinking
Written and Verbal Communication
Social Media Strategy
Microsoft 365
Problem-Solving
Customer Service
Organization
Timeline
Patient Registration Coordinator
Unity Health Care
06.2023 - Current
Office Receptionist
VersaTech, Inc.
11.2021 - 08.2022
Front Desk Clerk
Family Movers
06.2021 - 08.2021
High School Diploma -
Woodrow Wilson High School
Similar Profiles
Nikisia Hood-HawkinsNikisia Hood-Hawkins
Certified Medical Assistant at Unity Health CareCertified Medical Assistant at Unity Health Care