Emily Fretwell
Tuscaloosa,AL
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs and directing to desirable merchandise. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
Work History
Manager
CVS Health
Tuscaloosa, AL
02.2019 - Current
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
Sales Representative
Spirit Halloween LLC
Tuscaloosa, AL
09.2017 - Current
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Administrative Assistant
Tuscaloosa Blueprinting And Reprographics
Tuscaloosa, AL
05.2016 - 12.2018
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered and managed incoming and outgoing calls while recording accurate messages.
Education
Bachelor of Science - Buisness
Shelton State Community College
Tuscaloosa, AL05.2025
High School Diploma -
Paul W. Bryant High School/Tuscaloosa Fine Arts Academy
Cottondale, AL05.2018
Skills
- 90 WPM typing speed
- Accounting familiarity
- Invoice processing
- Accurate and detailed
- Articulate and well spoken
- Customer service-oriented
- Advanced clerical knowledge
- Excellent planner and coordinator
- Filing and data archiving
- Building Customer Trust and Loyalty
Timeline
Manager
CVS Health
02.2019 - Current
Sales Representative
Spirit Halloween LLC
09.2017 - Current
Administrative Assistant
Tuscaloosa Blueprinting And Reprographics
05.2016 - 12.2018
Bachelor of Science - Buisness
Shelton State Community College
High School Diploma -
Paul W. Bryant High School/Tuscaloosa Fine Arts Academy