Emily Adinolfi
Talented Server bringing skills in order management, payment processing and up selling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Communicative and dedicated to providing elevated service and providing unforgettable guest experiences.
Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Upbeat service with outstanding coordination and memorization skills. 10+-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.
Versatile leader with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Hardworking and passionate job seeker with strong organizational skills.
Work History
Server
8 Years- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
2 Years 5 Months- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
2 Years 5 Months- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Server
2 Months- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Inspected dishes and utensils for cleanliness.
Education
Surgical Technology - Surgical tech
- Dean's List