Emily Aguilar
Las Vegas,United States
Summary
Talented leader with demonstrated proficiency analyzing financial data and identifying areas for improvement. Extensive skills assessing revenue and capital efficiencies for business and management organizations.
Overview
7
7
years of professional experience
Work History
Office Assistant
Las Vegas Neurology Center
12.2022 - Current
- Trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Office Assistant Specialist
Clark County Elections Department
11.2021 - 02.2023
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Bilingual Customer Service Agent
Centauri Health Solutions Inc - Human Arc
03.2021 - 11.2021
- Communicated with management when customer issues escalated and worked to find resolutions.
- Identified and responded to customer requests and concerns through email, online chat and phone for both English and Spanish-speaking customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Updated and maintained information in customer accounts.
- Achieved and maintained departmental performance standards.
Election Assistant
Clark County Election Department
01.2020 - 12.2020
- Compiled company information and related material and distributed it to candidates.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Accomplished multiple tasks within established timeframes.
Office Assistant
Silver State Neurology
11.2016 - 07.2019
- Processed employee expense reports quickly to prevent delays in payouts.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Prepared meeting materials and took clear notes to distribute.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Maintained payroll information by calculating, collecting and entering data.
Education
Associate of Science - Business Administration And Management
College of Southern Nevada
Las Vegas, NV06.2024
Skills
- Labor Relations
- Customer Relationship Management
- Staff Management
- Data Collection
- Report Analysis
- Office Management
- Project Management
- Report Development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
Las Vegas Neurology Center
12.2022 - Current
Office Assistant Specialist
Clark County Elections Department
11.2021 - 02.2023
Bilingual Customer Service Agent
Centauri Health Solutions Inc - Human Arc
03.2021 - 11.2021
Election Assistant
Clark County Election Department
01.2020 - 12.2020
Office Assistant
Silver State Neurology
11.2016 - 07.2019
Associate of Science - Business Administration And Management
College of Southern Nevada
Similar Profiles
Roberto A. Suárez SotomayorRoberto A. Suárez Sotomayor
EEG, VNG, and NCV Technician at Las Vegas Neurology CenterEEG, VNG, and NCV Technician at Las Vegas Neurology Center
Illene GonzalezIllene Gonzalez
Medical Payment Poster at Las Vegas Neurology CenterMedical Payment Poster at Las Vegas Neurology Center
Ariel HernandezAriel Hernandez
Medical Assistant at las vegas neurology centerMedical Assistant at las vegas neurology center
Adan Vilches MoraAdan Vilches Mora
Store Receiver at Sam's ClubStore Receiver at Sam's Club
Wylliam PerryWylliam Perry
Sandwich Artist at Dipasaqua Inc (Subway Franchise)Sandwich Artist at Dipasaqua Inc (Subway Franchise)