Emily Alvarez
Dallas
Summary
Developed extensive skills in fast-paced leasing environment, focusing on client relations and property management. Bilingual and experienced in handling tenant inquiries, managing leases, and ensuring customer satisfaction. Seeking to transition into a new position ready to leverage communication and relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Leasing Associate
RPM Living
04.2024 - Current
- Spearheaded lease renegotiations with existing tenants during times of economic uncertainty, securing continued occupancy while balancing business needs.
- Provided exceptional customer service throughout the leasing process, ensuring a smooth transition into residency.
- Collaborated with property management teams to ensure optimal unit maintenance and readiness for new tenants.
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Leasing Associate
RPM Living
10.2023 - 03.2024
- Managed leasing process from application to move-in, ensuring compliance with company policies.
- Conducted property tours, highlighting community features and amenities to prospective residents.
- Assisted in lease preparation and documentation, maintaining accuracy and attention to detail.
- Developed marketing strategies for vacant units, utilizing online platforms and social media channels.
Education
Medical Assistant - Medical
PCI Health Training Center
Texas06-2017
Skills
- Customer service expertise
- Goal-oriented mindset
- Lease renewals
- Lease agreements
- Property marketing
- Teamwork
Timeline
Leasing Associate
RPM Living
04.2024 - Current
Leasing Associate
RPM Living
10.2023 - 03.2024
Medical Assistant - Medical
PCI Health Training Center