Emily Anderson
Sterling,VA
Summary
Driven professional with a great standing at Morgan & Morgan Law Firm, adept in client advocacy and care coordination. Looking to expand my career in work places that make a difference in people’s every day lives. Excelled in motivating creating a healthy and positive environment. Motivated clients towards recovery, achieving a variety of successful case resolutions. Skilled in MS Office and experienced with Litify. Additionally, I bring a positive and supportive attitude both in my work environment and in my client communication.
Overview
7
7
years of professional experience
Work History
Case Manager
Morgan & Morgan Law Firm
07.2023 - Current
- Collect and ensure accurate information on 100+ case load
- Conduct initial contact and regular check ins with clients to ensure they are receiving the proper treatment, and adjust priorities to each individual circumstance.
- Motivate clients to treat in hopes to get them back to feeling 100% themselves again since having an accident resulting in injury.
- drafting and finalizing demands
- strategize negotiations with insurance companies on settlements
Restaurant Team Leader
Poke Sushi Bowl
11.2017 - 12.2018
- clean and organize restaurant to ensure a friendly and welcoming place to eat.
- Train new hires, ensuring their success and confidence.
- Manage the register and handle cash transactions.
- Worked with kitchen staff and other coworkers to maintain a healthy work environment.
Education
Bachelor Of Arts - Political Science
Southern New Hampshire University
07.2023
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Positive Attitude
- Email and Telephone Etiquette
- Client Advocacy
- Care Coordination
- Community Resources
- Emotional awareness
- Treatment Planning
- MS Office
Timeline
Case Manager
Morgan & Morgan Law Firm
07.2023 - Current
Restaurant Team Leader
Poke Sushi Bowl
11.2017 - 12.2018
Bachelor Of Arts - Political Science
Southern New Hampshire University