Emily Arthur
Brownsburg,IN
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
AlixaRx
Indianapolis, IN
01.2018 - Current
- Set up and modified patient profiles in Framework to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Pharmacy Technician
Wellfount Corp.
Indianapolis, IN
06.2016 - 12.2017
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Set up and modified patient profiles in Framework to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
Pharmacy Technician
CVS Health
Plainfield, IN
03.2014 - 06.2016
- Stocked, labeled and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume pharmacy environment.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Set up and modified patient profiles in computer to include current information such as medications and insurance details.
- Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Dental Assistant
IOMSA
Indianapolis, IN
05.2012 - 06.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, chairs and counters .
- Typed patient data into computer system using eagle soft while following privacy laws and maintaining high level of accuracy.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Cleaned and sterilized instruments between patients to protect from infection risks.
- Educated patients on postoperative care, including how to protect dental work and boost healing.
Education
High School Diploma - undefined
Brownsburg High School
Brownsburg, INAssociate of Science - Dental Assisting
Kaplan College - Indianapolis
Indianapolis, IN2012
Skills
- Advanced math skills
- Confidentiality and HIPAA
- Interpersonal communication
- Patient privacy and confidentiality
- Multitasking
- Data entry
- Answering customer questions
Timeline
Pharmacy Technician
AlixaRx
01.2018 - Current
Pharmacy Technician
Wellfount Corp.
06.2016 - 12.2017
Pharmacy Technician
CVS Health
03.2014 - 06.2016
Dental Assistant
IOMSA
05.2012 - 06.2013
High School Diploma - undefined
Brownsburg High School
Associate of Science - Dental Assisting
Kaplan College - Indianapolis