Emily Arutyunyan
North Hollywood,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in busy settings and willing to learn. Knowledgeable about customer service and clerical requirements. Takes on multiple simultaneous tasks with good time management abilities and resourceful approach.
Overview
1
1
year of professional experience
Work History
Receptionist
Oh La La
02.2023 - 01.2024
- Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated with clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
Qtie Nails
11.2022 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Arts - Biology
Los Angeles Valley College
Van Nuys, CA12.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations and service
- Scheduling appointments
- Greeting and Seating Clients
Accomplishments
- Managed salon area.
- Recognized by customers for expedient and effective service at front desk.
- Documented and resolved customer issues.
- Supervised team of 18 staff members.
Languages
Armenian
Native or Bilingual
Russian
Limited Working
Timeline
Receptionist
Oh La La
02.2023 - 01.2024
Receptionist
Qtie Nails
11.2022 - 02.2023
Associate of Arts - Biology
Los Angeles Valley College
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