- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Music
Emily Ayers
Port Charlotte
Summary
Focused professional skilled in stabilizing and assessing patients in emergency situations. Adept in utilizing medical equipment and instruments to diagnose and treat patients. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
3 Pepper Burrito
11.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
Crew Member
Moes Southwestern Grill
02.2022 - 07.2024
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
No Degree - EMT
05-2027
- Awarded The Phoenix Award for successful resuscitation of a patient.
- Ranked in Top 1% of class.
B.A Health And Sciences - Health Sciences
05-2027
High School Diploma -
05-2023
- summa cum laude graduate
- 4.1 GPA
- Completed AICE course in Marine Science
- Completed AICE course in Thinking Skills
- Completed AICE course in General Paper
- Completed AICE course in Literature
- Completed AICE course in English Language
- Completed AICE course in Environmental
- Completes AICE course in US History
No Degree - Certified Nursing Assistant
05-2022
- National Technical Honor's Society Member
Skills
- Customer service focus
- Employee training
- Vital signs monitoring
- Feeding assistance
- Basic life support
- Adaptable to change
- Healthcare ethics
- Critical decision-making skills
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Currently Working on- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Basic Life Support Certification (BLS)
Interests
Timeline
Shift Manager - 3 Pepper Burrito
11.2023 - Current
Crew Member - Moes Southwestern Grill
02.2022 - 07.2024
Charlotte Technical College - No Degree, EMT
Florida Gulf Coast University - B.A Health And Sciences, Health Sciences
Port Charlotte Highschool - High School Diploma,
Charlotte Technical College - No Degree, Certified Nursing Assistant