Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Baker

Spring Branch

Summary

Proven track record at Kristi Gevara- Cactus Flower Salon, excelling in customer service and organization. Mastered client relations and efficient scheduling, enhancing customer satisfaction. Demonstrated exceptional telephone skills and attention to detail, contributing to a streamlined front office operation. Collaborated effectively with team members, driving a service-oriented culture. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

The Branch Neighborhood Grill
07.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Receptionist

Kristi Gevara- Cactus Flower Salon
07.2023 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Smithson Valley High School
05.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Attention to Detail
  • Problem-Solving
  • Payment Processing
  • Team Collaboration

Certification

Phlebotomy Technician, EKG Technician, Certified Clinical Medical Assistant, CPR & First-Aid

TABC, Food Handlers

Timeline

Server

The Branch Neighborhood Grill
07.2024 - 08.2025

Receptionist

Kristi Gevara- Cactus Flower Salon
07.2023 - 01.2024

High School Diploma -

Smithson Valley High School

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