Emily Barroso
Aventura,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
JW Marriott Hotel
Aventura, Florida
09.2024 - Current
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Followed strict health and safety guidelines when handling food products.
- Cleaned, sanitized, and maintained work areas according to established protocols.
Aftercare Counselor
Montessori Academy of Broward
Aventura, FL
10.2023 - 03.2024
- Offered one-on-one tutoring sessions for those who needed additional support outside of class time.
- Provided emotional support to children struggling with social or academic difficulties.
- Adapted instructional materials according to the individual needs of each student.
- Supervised a group of 10-15 children in an after school program setting.
- Provided guidance on how to apply critical thinking skills when solving problems.
- Facilitated small group activities to help foster student collaboration skills.
- Encouraged positive behavior through rewards and incentives.
- Participated in professional development sessions related to best practices in education.
- Created individual learning plans for students with special needs.
Sales Associate
Hollister
Pembroke Pines, FL
01.2023 - 09.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Somerset Academy
Pembroke Pines, FL05-2024
Broward College
Fort Lauderdale, FLSkills
- Product restocking
- Returns processing
- Point-of-sale system
- Receipt handling
- Point of sale operation
- Upselling techniques
- Product knowledge
- Cleaning and sanitizing
- Transaction handling
- Clear communication
- Customer service excellence
- Ordering and stocking
- Guest inquiries
- Patience and empathy
- Reliability and punctuality
- Customer service
Timeline
Cashier
JW Marriott Hotel
09.2024 - Current
Aftercare Counselor
Montessori Academy of Broward
10.2023 - 03.2024
Sales Associate
Hollister
01.2023 - 09.2023
High School Diploma -
Somerset Academy
Broward College