Summary
Overview
Work History
Education
Skills
Timeline
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Emily Beaster

Summary

Pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills while using teamwork to complete tasks efficiently and accurately.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
01.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Front End Manager

Sentry Food Store
11.2020 - 12.2022
  • Monitored cash drawers in checkout stations to verify adequate cash supply.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw cashier operations, bookkeeping and security.
  • Maintained strong customer relations and effective customer service standards.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Pre-Biomedical

University of Wisconsin - Whitewater
Whitewater, WI
05.2025

Skills

  • Workflow Optimization
  • Drug Safety
  • Medication Dispensing
  • Drug Inventory Management
  • Prescription Filling
  • Team Collaboration
  • Medicare and Medicaid Process
  • Medication Labels
  • Problem-Solving Skills
  • Confidentiality and HIPAA
  • Insurance Billing

Timeline

Pharmacy Technician

Walgreens
01.2023 - Current

Front End Manager

Sentry Food Store
11.2020 - 12.2022

Bachelor of Science - Pre-Biomedical

University of Wisconsin - Whitewater

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Emily Beaster