Emily Beck
Vero Beach,FL
Summary
Driven and customer-focused professional with a proven track record at Citron Bistro in enhancing customer satisfaction and loyalty. Excelled in POS system operation and demonstrated exceptional reliability and punctuality. Known for creative thinking and effectively managing multiple tasks, significantly contributing to a positive and efficient service environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Citron Bistro
Dog Sitter
Self Employed
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
Barista
Citron Bistro
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Food Server
Citron Bistro
12.2020 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Education
Associate of Science - Accounting And Finance
Indian River State College
Ft. Pierce, FL12.2024
High School Diploma -
Sebastian River High School
Sebastian FL05.2023
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Guest Services
Product Knowledge
POS System Operation
Data entry proficiency
Creative Thinking
Customer Relations
Timeline
Food Server
Citron Bistro
12.2020 - Current
Customer Service Cashier
Citron Bistro
Dog Sitter
Self Employed
Barista
Citron Bistro
Associate of Science - Accounting And Finance
Indian River State College
High School Diploma -
Sebastian River High School
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