Emily Bello
Greenwich,CT
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
Work History
Sales Associate
Connecticut Junior Rangers
01.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
General Laborer
ECE Construction
05.2018 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
Social Media Manager
Compass Real Estate
02.2021 - 08.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as promotional materials, and advertisements for social media.
- Conducted research to determine current benchmark trends and audience preferences.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Education
High School Diploma -
Greenwich High School
Greenwich, CT05.2021
Skills
- Verbal Communication
- Returns and Refunds
- Product and Service Sales
- Time Management
- Speaking Clearly
- Stocking and Replenishing
- Verbal and Written Communication
- Negotiation Tactics
- Complex Problem-Solving
- Credit and Cash Transactions
Timeline
Social Media Manager
Compass Real Estate
02.2021 - 08.2022
Sales Associate
Connecticut Junior Rangers
01.2020 - Current
General Laborer
ECE Construction
05.2018 - 01.2023
High School Diploma -
Greenwich High School
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