Emily Benson
Verona
Summary
Results-driven and personable property management professional with 3.5 years of lease-up experience and over 5 years in customer service, including a key role in opening and stabilizing a new community. Proven ability to create welcoming resident experiences while supporting daily operations, team leadership, and property performance. Known for reliability, efficiency, and a hands-on approach, with strong skills in communication, problem-solving, and time management that contribute to high resident satisfaction and smooth team collaboration.
Overview
2026
2026
years of professional experience
Work History
Leasing Professional
Fiduciary Real Estate Development
Verona, Madison, WI
01.2024 - Current
- - Full-time leasing consultant at a lease-up property.
- - Handle tours, applications, follow-ups, and resident communication.
- - Helped maintain strong leasing momentum and a positive first impression of the community.
- - Collaborated closely with the property team to support marketing and resident events.
Server / Bartender
Golden Nest Pancake & Cafe
Sun Prairie, WI
11.2023 - 04.2024
- - Provided fast, friendly service in a busy breakfast and lunch environment.
- - Handled high-volume tables while maintaining attention to detail and customer satisfaction.
- - Processed orders, managed payments, and ensured a positive dining experience.
Assistant Property Manager
Gorman & Company
Sun Prairie, WI
2022 - 01.2024
- - Supported day-to-day leasing operations during lease-up phase.
- - Conducted tours, processed applications, and handled resident inquiries.
- - Assisted with rent collection, maintenance requests, and compliance tasks.
Lead Server / Bartender
Johnny’s Italian Steakhouse
Sun Prairie, WI
06.2021 - 05.2022
- - Delivered upscale dining service in a fast-paced environment.
- - Built strong relationships with regular guests and consistently upsold menu items.
- - Maintained a clean, professional appearance and excellent customer service.
- - Train New Staff
Lead Bartender
Bonefish Grill
Madison, WI
08.2018 - 03.2020
- - Delivered polished casual service and handled large party sections.
- - Known for creating repeat guests through strong customer relationships and memorable service.
Skills
- Lease-Up & New Property Openings
- Resident Relations & Retention
- Helping with Leasing Strategies & Occupancy Management
- Team Leadership & Staff Support
- Vendor Coordination & Follow-Up
- Work Order & Maintenance Coordination
- Customer Service Excellence
- Helping with Rent Collection & Delinquency Follow-Up
- Fair Housing Compliance
Administrative & Operational Skills:
- Collecting Application info for Processing
- Policy & Procedure Adherence
- Time Management & Multitasking
- Attention to Detail & Organization
- Clear & Professional Communication
- Problem-Solving & Conflict Resolution
- Relationship Building
- Accountability & Dependability
- Fast-Paced Environment Management
Professional Strengths
Timeline
Leasing Professional
Fiduciary Real Estate Development
01.2024 - Current
Server / Bartender
Golden Nest Pancake & Cafe
11.2023 - 04.2024
Lead Server / Bartender
Johnny’s Italian Steakhouse
06.2021 - 05.2022
Lead Bartender
Bonefish Grill
08.2018 - 03.2020
Assistant Property Manager
Gorman & Company
2022 - 01.2024