Emily Berger
Red Hill,PA
Summary
Proactive Pharmacy Technician with extensive experience in medication dispensing, labeling, and packaging. Skilled in pharmaceutical calculations, inventory management, and ensuring patient confidentiality according to HIPAA regulations. Committed to optimizing pharmacy workflow and providing exceptional customer service to foster positive relationships.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Professional Pharmacy & Convalescent Products
01.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Education
PharmD - Pharmacy
University of Pittsburgh
Pittsburgh, PA05.2029
PharmD - Pharmacy
Thomas Jefferson University
Philadelphia, PA05.2029
High School Diploma -
Upper Perkiomen High School
Pennsburg, PA06.2023
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Pharmacology knowledge
- Pharmaceutical Calculations
References
David Stone
PharmD and Owner
Professional Pharmacy Inc.
610-858-1044
dss30@aol.com
Employer
Timeline
Pharmacy Technician
Professional Pharmacy & Convalescent Products
01.2021 - Current
PharmD - Pharmacy
University of Pittsburgh
PharmD - Pharmacy
Thomas Jefferson University
High School Diploma -
Upper Perkiomen High School
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