Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Emily Best

Madison,MS

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manager

Smoothie King
09.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Own and promote brand standards in alignment with company vision
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Supervised 18 employees
  • Kept sales volume high by keeping up with corporate standards

Sales Associate

Kirkland's
03.2020 - 09.2022
  • Supports and values Customer Service in both in store and online (ship to store) shopping experience
  • Greets every customer with enthusiasm, maintains positive, can do attitude at all times
  • Proactively engages with customers, reads cues and responds appropriately
  • Educates each customer on current promotions and merchandise assortment to support buying decisions
  • Makes suggestions to build customers basket that compliments customers choices
  • Supports company’s branding at all times by treating all customers and co-workers in respectful and professional manner while supporting common goal
  • Achieves or exceeds goals associated with company initiatives and programs by actively engaging with customers
  • Assists in process of receipt of all merchandise in safe, timely and efficient manner
  • Assists in maintaining efficient and organized sales floor and stockroom
  • Assists in maintaining merchandise presentation, pricing and accuracy of inventory levels

Child Care Provider

Self-employeed
10.2020 - Current
  • Prepares healthy meals
  • Maintains daily schedule
  • Performs light housework
  • Leads children in fun activities
  • Keeps children’s living and play areas tidy
  • Helps with homework and tutoring as needed
  • Cares for infants, including feeding, diapering, and dressing
  • Meets the physical, social, and emotional needs of children in their care
  • Provides structure and communicates consistent behavioral expectations
  • Encourages healthy habits and hygiene, and helps with toilet training

Data Entry Clerk

Premium Audit Consultant
04.2018 - 09.2018
  • Maintains database by entering new and updated customer and account information
  • Prepares source data for computer entry by compiling and sorting information
  • Establishes entry priorities
  • Processes customer and account source documents by reviewing data for deficiencies
  • Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
  • Maintains data entry requirements by following data program techniques and procedures
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data
  • Combines data from both systems when account information is incomplete
  • Purges files to eliminate duplication of data
  • Tests customer and account system changes and upgrades by inputting new data
  • Secures information by completing data base backups
  • Maintains operations by following policies and procedures and reporting needed changes
  • Maintains customer confidence and protects operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.

Education

Associate of Arts - General Studies

Holmes Community College
Madison, MS
10.2023

Skills

  • Profit and Loss Accountability
  • Inventory Control Processes
  • Communication skills
  • Team Leadership
  • Phone etiquette
  • Food Safety
  • Supervising Experience
  • Revenue Quotas

Accomplishments

  • Exceeded monthly store sales goals 6 months in a row.

References

  • Tiffany Ledbetter - IT Project Manager - MDOM - 727-515-8549
  • Catherine Crook - General Manager - 601-212-4881
  • Allie Robichaux - COO - Smoothie King - 769-229-4055
  • Bert Wilkinson - Smoothie King Owner - 601-573-7549

Timeline

Manager

Smoothie King
09.2022 - Current

Child Care Provider

Self-employeed
10.2020 - Current

Sales Associate

Kirkland's
03.2020 - 09.2022

Data Entry Clerk

Premium Audit Consultant
04.2018 - 09.2018

Associate of Arts - General Studies

Holmes Community College

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Emily Best