Emily Bonglamphone
Portland
Overview
8
8
years of professional experience
1
1
Certification
Work History
NPCC Certified Pharmacy Technician Representative
KAISER PERMANENTE NPCC
11.2023 - Current
- Handle calls daily along with meeting set objectives.
- Help Patients schedule pick-up times for their medications while managing data and transactions.
- Address insurance issues and or any issues that may occur in the pharmacy.
- Work with different Kaiser locations within the region and or outside the region.
- Utilize Spreadsheets/Excel, Snagit, RightFax, EPIMS, EPIC, OneNote, Outlook, Bluegate, Wade, Teams, and Korbyt daily.
Certified Pharmacy Technician
KAISER PERMANENTE PHARMACY
05.2023 - 11.2023
- Managed Medication Order fulfillment including packaging, using dispensing machine, labeling, checking out prescriptions and shipping.
- Monitors and maintains inventory and supplies to assure efficient work flow.
- Guided billing, insurance, and third-party matters, and submitted refill requests to providers.
- Properly processes invoices or prescription records archives in accordance with Regional policies and applicable State and Federal laws and regulations.
- Utilized EPIC, Q-Matics, GSL, and EPIC to double efficiency.
Certified Pharmacy Technician
WALMART
07.2018 - 06.2023
- Stays up to date with pharmacy software, laws and regulations to assist with quality and safety.
- Utilized pharmaceutical software called Connexus and used Zebra handhelds.
- Controlled drug and supply returns through Mckesson, orders, supervision, and restocking of medications.
- Entered patient medication information and inputted override codes.
- Resolved private, Medicaid, and Medicare prescriptions using analytical skills.
- Scheduled appointments and administered COVID-19 and influenza vaccinations.
Optometric Assistant
WALMART
09.2017 - 09.2021
- Collaborated with customers to help them schedule an eye exam appointment daily.
- Contacted insurance companies to ensure members' coverage for the entire year.
- Repaired clients' glasses, and helped customers choose frames.
- Aided in vision examinations, perception tests and visual acuity measurements.
Education
MBA - MBA in Finance
Southern Oregon University
Ashland, ORBachelor of Science - Public Health Administration
Portland State University
Portland, OR08.2021
Skills
- Strategic Planning
- Task Coordination
- Budget Management
- Stock Management
- Data Management
- Spreadsheets
- Software Systems
- Mentoring/Training
- Attention to Detail
- Research
- Organization
- Communication
- Creative Problem Solving
- Team work
- Adaptability and Creativity
- Scheduling
- Excel
- Microsoft
- Time Management
Certification
- - Certified Licensed Pharmacy Technician
- - CPR Certified
Timeline
NPCC Certified Pharmacy Technician Representative
KAISER PERMANENTE NPCC
11.2023 - Current
Certified Pharmacy Technician
KAISER PERMANENTE PHARMACY
05.2023 - 11.2023
Certified Pharmacy Technician
WALMART
07.2018 - 06.2023
Optometric Assistant
WALMART
09.2017 - 09.2021
MBA - MBA in Finance
Southern Oregon University
Bachelor of Science - Public Health Administration
Portland State University