Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emily Bowden

West Des Moines,IA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Franchise Manager

Tippi Toes Dance Company
04.2023 - Current
  • Manages a team of 10 staff members while clearly and confidently giving direction and feedback on daily tasks, projects, and performance.
  • Positively and professionally represents the company image.
  • Increased franchise sales exponentially by developing marketing and outreach plans.
  • Handles day-to-day problem solving, communication, organization, and scheduling.
  • Motivates, leads, and trains new staff members.
  • Responds to and resolves any client complaints or issues in an expeditious and respectful manner.
  • Adapts quickly to any unforeseen circumstances or issues that arise.

Sales Coordinator

Tippi Toes Dance Company
10.2022 - 09.2023
  • Created weekly, monthly, and quarterly sales plans and goals for myself and the franchise
  • Always demonstrated a positive and friendly attitude when speaking with potential clients and associates
  • Positively and professionally represented the company
  • Increased sales exponentially and played an essential role in adding 100+ students to the company within 3 months.
  • Developed strong administrative skills.

Dance Instructor

Tippi Toes Dance Company
07.2022 - Current
  • Manages classroom of up to 15 kids and maintains control in sometimes chaotic environments
  • Provides instruction and constructive discipline towards children ages 1-8
  • Communicates with parents and daycare instructors about lesson plans and schedules
  • Use of organizational skills and time management when traveling to a different locations each day.

Personal Trainer

Legacy Fitness
08.2021 - 06.2022
  • Developed valuable communication skills and time management
  • Gained confidence and selling skills when working to sell training packages to new clients
  • Demonstrated leadership and guidance to individuals based on their personal goals and aspirations
  • Developed relationships and rapport with clients to ensure customer retention
  • Helped clients feel safe and confident in the gym which can be an intimidating environment for some.

Childcare Worker & Shift Lead

Carroll Area Child Care Center and Preschool
09.2019 - 07.2021
  • Demonstrated excellent leadership and communication
  • Developed a strong sense of patience and self-control skills, as well as the ability to stay calm and efficient in stressful situations.

Assistant Dance Teacher

Fusion Dance Carroll, IA
09.2016 - 05.2021
  • Demonstrated patience and the ability to kindly yet efficiently correct and encourage students
  • Relieved the primary dance teacher of extra stress by assisting with the kids and making sure they are all focused and attentive
  • Maximized time management by taking on extra tasks and filling in for the lead teacher when necessary.

Education

Associate of Applied Science - Business Administration And Management

DMACC
West Des Moines, IA
11.2025

Certification - Certified Personal Trainer

National Academy of Sports Medicine
12.2021

Skills

  • Schedule Coordination and Management
  • Emergency Response
  • Problem Solving
  • Marketing expertise
  • Performance Analysis
  • Staff Hiring, Training, & Onboarding
  • Customer Retention
  • Revenue Generation
  • Team Building
  • Strategic Planning and Outreach

Accomplishments

  • Collaborated with external businesses to strategically enhance revenue streams through partnership initiatives.
  • Significantly contributed to the company's exponential growth by tripling sales revenue and expanding the customer base.
  • Managed and served as the primary point of contact for a team of 10 staff members, providing guidance and addressing inquiries or concerns effectively.

Timeline

Franchise Manager

Tippi Toes Dance Company
04.2023 - Current

Sales Coordinator

Tippi Toes Dance Company
10.2022 - 09.2023

Dance Instructor

Tippi Toes Dance Company
07.2022 - Current

Personal Trainer

Legacy Fitness
08.2021 - 06.2022

Childcare Worker & Shift Lead

Carroll Area Child Care Center and Preschool
09.2019 - 07.2021

Assistant Dance Teacher

Fusion Dance Carroll, IA
09.2016 - 05.2021

Associate of Applied Science - Business Administration And Management

DMACC

Certification - Certified Personal Trainer

National Academy of Sports Medicine

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Emily Bowden