Emily Bowers

•Assisted in Sales and Background checks for purchase of Firearms.

•Strived to meet daily sales goals, and improve over income for the business.

•Assisted in the Pawn side of the business, and assessed value of various items and gave accurate offers.

•Assisted in the cleaning and organizing of the shop to ensure a clean and safe environment for customers.

•Assisted in determining values of various types of jewlery.

•Ran Fitting Room operations, ensuring all customers were safe, and costumes clean.

•Cashier- ensuring all cash and card transactions were accurate and the cash drawer staying balanced.

•Assisted in Costume Pulls in the stockroom, and ensuring costumes got to the customers quickly, accurately, and efficiently.

•Assisted in closing store duties, cleaning, organizing of merchandise, and making sure the opening staff had everything organized and ready to go.

•Assisted customers with finding exactly what they needed, and ensuring all questions and concerns were addressed and handled.

•Assisted in restocking, toy organization, shelving display design, and organized placement.

•Assisted in window and storefront displays.

•Cashier- Handling cash and card payments accurately and efficiently. Ensuring a balanced cash drawer at the end of the night.

•Assisted in cleaning the store, and ensuring a safe environment with no hazards for customers.

•Interacting with customers and making sure all questions are answered accurately.

•Promoting certain products to boost sales.

•Assisted in gift wrapping.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and make sure they were comfortable at all times.
• Handled Cash and Card Transactions accurately
• Kept all cleaning and safety protocols

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and make sure they were comfortable at all times.
• Managed financial operations to ensure responsible spending, including budgeting, forecasting, and keeping track of stocking supplies.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Optimized supplies management, ensuring timely scheduled delivery of necessary supplies and inventory costs low.
• Mastered conflict resolution, maintaining internal relationships and ensuring focus on common goals, and good relationships between artists.
• Interacted well with customers to build connections and build relationships for long-term future repeat business.
• Assisted in recruiting, hiring and training of team members.
• Addressed any repeat problems quickly to prevent long-term habits.