Emily Brandt
ARLINGTON,VA
Summary
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
4
4
years of professional experience
Work History
Branch Manager
Enterprise Rent-a-Car
2024.09 - Current
- Facilitated strategic initiatives that led to 16% fleet growth, 20% income impact, and 39% sales increase last quarter.
- Enhanced team productivity through monthly one-on-one meetings with six team members, addressing individual performance needs during regular check-ins.
- Cultivated and managed relationships with multiple body shop accounts by providing technical support for new technologies, resolving operational challenges, and ensuring exceptional customer service.
Assistant Flagship Branch Manager
Enterprise Rent-a-Car
2023.02 - 2024.09
- Oversaw branch operations, ensuring compliance with company policies and procedures.
- Managed daily rental transactions, enhancing customer service experience.
- Cultivated relationships with local businesses to drive account growth.
Management Trainee
Enterprise Rent-A-Car
2022.07 - 2023.02
- Coordinated vehicle inventory management, ensuring optimal fleet availability for customer needs.
- Managed customer relations issues, resolving concerns promptly to maintain positive experiences.
- Streamlined rental processes to enhance customer satisfaction and operational efficiency.
Education
Bachelor of Science - Public Relations, Marketing
Radford University
Radford, VA05.2022
Accomplishments
Ranked among the Top 5 Branch Managers for three consecutive months, including a #2 ranking for August.
Timeline
Branch Manager
Enterprise Rent-a-Car
2024.09 - Current
Assistant Flagship Branch Manager
Enterprise Rent-a-Car
2023.02 - 2024.09
Management Trainee
Enterprise Rent-A-Car
2022.07 - 2023.02
Bachelor of Science - Public Relations, Marketing
Radford University