Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Hi, I’m
Emily Brennan
Englewood,CO
Summary
Overview
4
years of professional experience
Work History
True Realty
Client Concierge Ambassador
12.2021 - 09.2022
Job overview
- Identified and shared potential opportunities to grow client assets with financial advisor.
- Contacted previous clients and potential homebuyers via phone/email with information on listings to build clientele base.
- Liaised between clients and financial advisors by anticipating and resolving non-financial questions to maintain lasting relationships.
- Anticipated, identified and solved ongoing client needs.
True Realty
Real Estate Agent
04.2021 - 12.2021
Job overview
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Adams County YMCA
Athletic Director
06.2019 - 04.2021
Job overview
- Assume responsibility for the organization and scheduling of all youth athletic events including practices, scrimmages, and contests, hiring officials and personnel, and obtaining permits
- Responsible for supervising full-time and temporary staff equating to 15 to 20 staff members on a weekly basis
- Took on a Project Management role in overseeing the Adams County budget, procurement and future staffing needs
- Provide leadership in the selection, assignment, and evaluation of athletic coaches and staff
Adams County YMCA
Youth Sports Coordinator
11.2018 - 06.2019
Job overview
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
- Paired individuals to achieve best fit for athletic and academic programs.
Education
Colorado Mesa UniversityGrand Junction, CO
Bachelor of Science from Sports Management
12.2017
University Overview
Colorado Real Estate School Denver, CO
Real Estate License
05.2021
University Overview
Skills
- Courteous with Strong Service Mindset
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- Customer Retention Strategies
Timeline
Client Concierge Ambassador
True Realty
12.2021 - 09.2022
Real Estate Agent
True Realty
04.2021 - 12.2021
Athletic Director
Adams County YMCA
06.2019 - 04.2021
Youth Sports Coordinator
Adams County YMCA
11.2018 - 06.2019
Colorado Mesa University
Bachelor of Science from Sports Management
Colorado Real Estate School
Real Estate License
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