Emily Brosius
Coldwater,KS
Summary
Composed and resilient 911 Dispatcher, recognized for high productivity levels and efficiency in task completion. Possess specialized skills in emergency response coordination, crisis communication, and information technology systems management. Excel in critical thinking, decision-making under pressure, and clear communication, ensuring swift and effective resolution of emergency situations. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Comanche County Communications
Coldwater, KS
10.2024 - Current
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Provided pre-arrival instructions to callers in life threatening situations.
- Provided orientation sessions for newly hired dispatchers; assisted them with learning CAD systems and other job related software.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Used radio, telephone and computer system to update first responders with new information.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Volunteer Firefighter
Comanche County Fire Department
Coldwater , KS
02.2020 - Current
- Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
EMT
Comanche County Ambulance Service
Coldwater, KS
05.2019 - Current
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Documented calls in reports detailing incident type and course of treatment.
- Suctioned airways to clear obstructions and help patients breathe.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Participated in drills designed to prepare responders for handling large-scale emergencies.
- Attended continuing education courses related to EMT skills development.
- Provided emotional support to patients and their families during medical emergencies.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
Education
High School Diploma -
South Central High School
Coldwater, KS05-2017
Skills
- Map reading skills
- Memory retention
- Provide basic life support
- Teamwork and collaboration
- Stress tolerance
- Works Well Under Pressure
- Multitasking and prioritization
- Emergency assessment
- Efficient training officer
- Coaching and mentoring
- Training delivery
- Performance monitoring
- Performance improvement
Certification
- EMT
- CPR certified and Instructor
- EMD
- CTO
- GRIN Certified
- Fire Dispatch Certified
- Law Enforcement Dispatch Certified
References
References available upon request.
Timeline
911 Dispatcher
Comanche County Communications
10.2024 - Current
Volunteer Firefighter
Comanche County Fire Department
02.2020 - Current
EMT
Comanche County Ambulance Service
05.2019 - Current
High School Diploma -
South Central High School
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