Summary
Overview
Work History
Education
Skills
Timeline
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Emily Brown

Goddard

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced in Medical Terminology and Microsoft Office software. Thorough organization skills and detail-oriented.

Overview

8
8
years of professional experience

Work History

Community Health Worker

United Healthcare
10.2019 - 12.2023
  • Helped vulnerable individuals navigate complex healthcare system.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Targeted specific community groups with wellness and disease management information.
  • Developed and maintained relationships with community partners to build program scope.
  • Collaborated with external organizations to coordinate health and social services.
  • Facilitated health screenings with follow-up care to target specific issues.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Collaborated with local organizations to expand health services and resources.
  • Do welfare checks on members to maintain contact.
  • Adapt to changes in health plan. Maintained a fast pace, busy work schedule while staying on-top of things and meeting deadlines.
  • Maintained accurate records of client assessment data, treatment plans, service delivery activities, and outcomes achieved.

Admissions Clerk

Wesley Medical Center HCA
11.2017 - 10.2019
  • Assisted in patient admission process based on federal and state laws.
  • Collected information, forms and signatures from patients or family members to create efficient admissions experience.
  • Safeguarded patient data in compliance with HIPAA and facility policies.
  • Greeted patients warmly to increase comfort and create rapport.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Communicated effectively with other departments regarding patient status changes or updates.
  • Demonstrated strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Scanned completed forms into electronic health records system for easy retrieval later.

Certified Nursing Assistant

Via Christi Hospital
02.2016 - 11.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Experience in Ortho/Neuro/Spine/Trauma/Pediatrics, as well as other medical knowledge.

Education

Physicians Medical Coding And Billing

Butler Community College
El Dorado, KS
05-2025

Skills

  • Community-based resources
  • Organized and detail oriented
  • Data collection
  • First aid training
  • HIPAA guidelines
  • Microsoft office proficiency
  • Medical terminology proficiency
  • Reliable team player
  • EHR management

Timeline

Community Health Worker

United Healthcare
10.2019 - 12.2023

Admissions Clerk

Wesley Medical Center HCA
11.2017 - 10.2019

Certified Nursing Assistant

Via Christi Hospital
02.2016 - 11.2017

Physicians Medical Coding And Billing

Butler Community College

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