Emily Brown
Steamboat Springs,CO
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Umbrella Bar, SSRC
12.2018 - Current
- Provides bar guests with professional, fun, efficient, and friendly service in a unique, high volume yurt bar in a high alpine setting.
- Responsibilities include:
- -Provides guest service unique to a one-of-a-kind yurt bar on the deck of Rendezvous Lodge at Steamboat Springs Ski Resort
- -Quickly and efficiently pours and serves cocktails, beer, and wine while maintaining a professional and welcoming demeanor
- -Preforms opening and closing duties unique to working in the snow
Server
Mambo
05.2018 - 11.2025
- Provided exceptionally memorable service to both local-residents and out of town visitors in a fast-paced, professional environment.
- Responsibilities included:
- -Created memories for families and individuals using genuine hospitality and warmth
- -Used a remarkable ability to multi-task efficiently in an extremely high-volume environment
Bartender
Truffle Pig
12.2017 - 04.2018
- Provided guests with professional, efficient, and friendly bar service in a high volume, upscale atmosphere.
- Responsibilities included:
- -Mixed, prepared, and poured classic cocktails, inventive new beverages, craft beer, and a wide variety of wines by the glass and bottle.
- -Communicated product knowledge to facilitate guest decision-making.
- -Cleaned and maintained bar area in strict accordance with Colorado health code.
Server
Ragnar's, SSRC
12.2017 - 04.2018
- Ensured each guests' dining experience by paying strict attention to detail, exceeding expectations, and Anticipating guests' needs.
- Responsibilities included:
- -Provided efficient, friendly and authentic hospitality to guests in a remote ski in/ski out lodge.
Dining Room Manager
Paradise Inn Dining Room, Rainier Guest Services Inc.
05.2017 - 10.2017
- Over saw the day-to-day operations of the dining room, ensured guest satisfaction, and lead a team of 30+ seasonal employees.
- Responsibilities included:
- -Trained and educated staff
- -Scheduled a staff of 30+; managed payroll and labor
- -Ordered wine, beer, and liquor weekly; maintained par levels and oversaw monthly inventory
- -Curated a craft cocktail menu with a ‘farm to tumbler' theme
Dining Room Manager
Finn & Porter, Doubletree by Hilton
03.2016 - 04.2017
- Supported the Food and Beverage Director with all aspects of restaurant operations. Demonstrated strong communication skills and superior leadership abilities.
- Responsibilities Included:
- -Maintained a wine list of 125+ bottles
- -Developed, mentored, and trained staff
Education
Colorado Mountain College
Steamboat Springs, COEnglish
Washington College
Chestertown, MD05.2001
Skills
- Customer service
- Cocktail preparation
- Wine knowledge
- Guest relationship management
- Highly reliable
- Outgoing personality
- Responsible alcohol service
- Professional appearance
Certification
- Colorado Responsible Vendor Program, Nov 2026
- TIPS, Dec 2025
- Level One Court of Master Sommeliers Certificate
Timeline
Bartender
Umbrella Bar, SSRC
12.2018 - Current
Server
Mambo
05.2018 - 11.2025
Bartender
Truffle Pig
12.2017 - 04.2018
Server
Ragnar's, SSRC
12.2017 - 04.2018
Dining Room Manager
Paradise Inn Dining Room, Rainier Guest Services Inc.
05.2017 - 10.2017
Dining Room Manager
Finn & Porter, Doubletree by Hilton
03.2016 - 04.2017
English
Washington College
Colorado Mountain College