Emily Byrd
San Antonio
Summary
With a proven track record at Wisenbaker Builder Services Inc., I excel in problem-solving and customer service. Skilled in time management and team collaboration, I enhance operational efficiency and ensure compliance, driving success in dynamic environments.
Overview
12
12
years of professional experience
Work History
Design Center Coordinator
Wisenbaker Builder Services Inc.
San Antonio, TX
06.2022 - 12.2025
- Coordinated daily operations to ensure compliance with company policies and procedures.
- Managed scheduling and logistics for staff and client appointments effectively.
- Managed incoming phone calls and provided professional and friendly customer greetings.
- Coordinated with various home builders to meet their home buyers needs.
- Streamlined communication between departments, improving response times significantly.
- Entered data, generated reports, and produced tracking documents.
Loan Processor
Open Mortgage, Llc - Se Wi Reverse Mortgages
San Antonio, TX
05.2020 - 10.2021
- Reviewed and processed loan applications for compliance with company and regulatory guidelines.
- Collaborated with underwriters to resolve issues and expedite loan approvals.
- Conducted thorough credit analysis to assess borrower eligibility and risk levels.
- Communicated directly with clients to gather necessary documentation and clarify loan terms.
Loan Processor
Gold Financial Services
San Antonio, TX
01.2014 - 12.2018
- Streamlined processing workflows, enhancing overall efficiency of loan operations.
- Implemented quality control measures to ensure accuracy in documentation and data entry.
Education
High School Diploma -
Winston School of San Antonio
San Antonio, TX05-2006
Skills
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
Timeline
Design Center Coordinator
Wisenbaker Builder Services Inc.
06.2022 - 12.2025
Loan Processor
Open Mortgage, Llc - Se Wi Reverse Mortgages
05.2020 - 10.2021
Loan Processor
Gold Financial Services
01.2014 - 12.2018
High School Diploma -
Winston School of San Antonio