Emily Byrd
San Antonio
Summary
With a proven track record at Wisenbaker Builder Services Inc., I excel in problem-solving and customer service. Skilled in time management and team collaboration, I enhance operational efficiency and ensure compliance, driving success in dynamic environments.
Overview
12
12
years of professional experience
Work History
Design Center Coordinator
Wisenbaker Builder Services Inc.
06.2022 - 12.2025
- Coordinated daily operations to ensure compliance with company policies and procedures.
- Managed scheduling and logistics for staff and client appointments effectively.
- Managed incoming phone calls and provided professional and friendly customer greetings.
- Coordinated with various home builders to meet their home buyers needs.
- Streamlined communication between departments, improving response times significantly.
- Entered data, generated reports, and produced tracking documents.
Loan Processor
Open Mortgage, Llc - Se Wi Reverse Mortgages
05.2020 - 10.2021
- Reviewed and processed loan applications for compliance with company and regulatory guidelines.
- Collaborated with underwriters to resolve issues and expedite loan approvals.
- Conducted thorough credit analysis to assess borrower eligibility and risk levels.
- Communicated directly with clients to gather necessary documentation and clarify loan terms.
Loan Processor
Gold Financial Services
01.2014 - 12.2018
- Streamlined processing workflows, enhancing overall efficiency of loan operations.
- Implemented quality control measures to ensure accuracy in documentation and data entry.
Education
High School Diploma -
Winston School of San Antonio
San Antonio, TX05-2006
Skills
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
Timeline
Design Center Coordinator
Wisenbaker Builder Services Inc.
06.2022 - 12.2025
Loan Processor
Open Mortgage, Llc - Se Wi Reverse Mortgages
05.2020 - 10.2021
Loan Processor
Gold Financial Services
01.2014 - 12.2018
High School Diploma -
Winston School of San Antonio