Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Emily Cabrales-Morales

Summary

Dynamic student with a strong work ethic and exceptional customer service skills, honed at IHOP. Fluent in Spanish, and skilled in guest engagement. Excelled in multitasking and teamwork, enhancing customer satisfaction and productivity. Recognized for resolving customer concerns swiftly, fostering positive relationships, and contributing to a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Server

IHOP
06.2023 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor of Arts - Communications

Arizona State University
Tempe, AZ
05-2026

Gifted And Talented Academy At Maryvale High School
Phoenix, AZ
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Bilingual (Spanish: Fluent)
  • Memory retention
  • Teamwork and collaboration
  • Time management

Websites

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

IHOP
06.2023 - 09.2024

Bachelor of Arts - Communications

Arizona State University

Gifted And Talented Academy At Maryvale High School

Similar Profiles

CREATE PROFILE