Emily Cavinder
Valier,IL
Summary
Known for exceptional problem-solving and critical thinking, I drive operational excellence and mentor teams towards achieving organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Claims Rep Lead
Wisconsin Physician Services
07.2022 - Current
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Improved team productivity with regular training sessions and performance evaluations.
- Researched claims and incident information to deliver solutions and resolve problems.
- Collaborated with other departments to improve overall company performance in claims handling.
- Enhanced claims processing efficiency by streamlining workflows and implementing best practices.
- Identified areas for process improvement, leading to increased efficiency and reduced operational costs.
- Increased team productivity by leading training sessions on best practices for claims processing.
- Generated, posted and attached information to claim files.
- Maintained confidentiality of patient finances, records, and health statuses.
Claims Rep 1
Wisconsin Physician Services
04.2020 - 07.2022
- Managed workload and priorities to meet claims processing meet deadlines.
- Trained new employees on claims processing procedures, contributing to a well-prepared workforce.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
- Improved speed and accuracy of data entry, utilizing advanced software and technology to support claims processing.
- Increased team productivity by leading training sessions on best practices for claims processing.
Night manager/Manager
Sportland
04.2018 - 04.2020
- Trained and mentored new and existing staff to achieve best practices.
- Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
Sales/Data Entry
All Stars N Stitches
03.2017 - 06.2018
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Education
High School - General Studies
Christopher High School
01.2016
Skills
- Training & Cross Training
- Multitasker
- Updating records
- Written/Oral communication
- Problem solving
- Detail orientated
- Management skills
- Data analysis
Personal Information
Date of Birth: 08/02/98
Timeline
Claims Rep Lead
Wisconsin Physician Services
07.2022 - Current
Claims Rep 1
Wisconsin Physician Services
04.2020 - 07.2022
Night manager/Manager
Sportland
04.2018 - 04.2020
Sales/Data Entry
All Stars N Stitches
03.2017 - 06.2018
High School - General Studies
Christopher High School
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